Tuesday, October 14, 2014

Start A Staffing Agency: The Owner As A Recruiter

Lost Coverage as a PercentageEmployees you send to assignments at any given time will call to either cancel a shift, calls due to illness, car trouble etc. The loss of coverage over a 6-month period of time can be calculated as a percentage.Say you have 300 hours you regularly book on a weekly basis, calculating a loss of revenue at 10% due to your employees not showing up to the assignments for any of the above reasons. 10% per week times six months equals 720 missed billable hours. If you are billing at a rate of $60 per hour, you have a gross loss of $43,200. Hence, you must continually have a quota to hire 1 Full Time Employee per month. You need to make adjustments depending what position your company is in at this point. The larger your medical staffing agency, the higher the loss due to hours missed.The Recruiter's Daily TasksYou will find that if you are wearing two hats both running your medical staffing agency and recruiting, your daily tasks will be tremendously overloaded with interviews.Prioritizing is essential given all the issues you will be dealing with on a daily basis. The convenience you offer your potential candidates generally places the burden on you to be available at their schedule.


I have found that the task that will provide "Value Added" need to be the first priority in any decision making process. It is important to focus your energy on those tasks first, then be able to delegate smaller tasks that require less effort.The Owner as the RecruiterTruth be told if you are starting a medical staffing agency you are the owner and recruiter, the marketer and secretary, the operations manager and business developer as well as the hr representative and scheduler as well as payroll representative.If you are planning on hiring a recruiter, you will need to provide a salary plus commission. You can pay a recruiter between $30,000 to $45,000 with commissions based on FTE and PTE. Make sure the commission is given after the employee's work at least two weeks.Commissions work to motivate and excel the growth process for your company. Motivation can come in different ways, but the true motivator many times in the potential money reward that will be realized a the end of this journey. The biggest challenge for you will be to followup on what is expected of both your employees and your business.

Monday, October 13, 2014

Give Your Brand the Right Start With a Memorable Logo Design!

Have you ever noticed that we forget what we read and hear, but we often remember the images we have seen? In fact some logos leave such a profound impression on the viewers that they might forget the product or service but they remember the company by its logo. No wonder, a logo is the most crucial component of any company's branding. It is the graphical representation of your company's message to the prospective customers. It is the image that will speak a thousand words to your audience on behalf of your brand. That is why you should pay special attention when ordering a logo for your firm.Fortunately, it has become pretty easy to get a custom-made logo for your company. You can hire from the unlimited number of design services available on the internet with their cost ranging from the minimum to the maximum. And, do not get turned off by the services that charge low. In fact getting a cheap logo designed is an intelligent move, here is how:A high-priced design service isn't always necessarily all that great. Now with the increasing competition in the market, even reasonably priced graphic design agencies are offering multiple concepts for logos, unlimited revisions and quick turnaround time. You can get more than one creative concepts for your brand at a fairly low price. Remember, an affordable logo design is a smart choice. All you need to do to choose the right graphic design firm is to follow these steps:


1. Interview the designer thoroughly2. Check out their previous work samples3. Find out their turnaround time.4. Find out how many number of concepts are they offering.5. Most importantly, see if they are willing to listen to your ideas or not.6. Compare the prices and find out if they are affordable and are they really offering value for money or not.Once you carry out this research, you'll pretty much know which company is the best to create your brand logo. Consider it a success if you get a great logo design from a cost-effective service. After all why pay a huge cost if you can get all the perks of a highly creative and professional job done at a pretty reasonable price. Whether you choose to go for an expensive design service or an affordable one, make sure that you get a unique, timeless, memorable and simple design.

Friday, October 10, 2014

How's Your Online Presence?

Working for a client recently required me to visit the websites of more than thirty firms of varying sizes. In the process, I was shocked to discover that the vast majority of these websites (easily 85%) were... how do I say this nicely... seriously outdated, did not present a professional image of the firm and were awkward to navigate.It seemed obvious to me that most of the websites hadn't been touched in years.As a first-time visitor to these websites, I would be unlikely to contact any one of them to find out more about their services. The decision might not even be conscious, but I would have left each website within seconds of arriving.Unfortunately, many small business owners are so busy trying to build their business that they don't take into consideration how their online presence (website and social media) and other branding (flyers, business cards, signage) are impacting their business.While perception may not be reality, sometimes it becomes reality. How we position our business online, how consumers perceive our brand through what they see and experience online, will impact our business. Sadly, we may never know this first-hand - but there will be indicators, if we know where to look.Your online presenceBuilding an online presence is no longer an option for any business serious about developing and growing their business and profitability. It doesn't matter whether you are a home based business or a Fortune 500 company, a realtor or a small business with 10 people on staff, an artisan or a plumber. Today, consumers expect to be able to find out about you and your business online BEFORE they call or email you, usually.And, this means both your website and your social networks! Your website, for almost any business, is the hub of your online presence. Spending time and money on social media and driving traffic to an outdated website is counterproductive.It's not about having the best website in the world! It is about having an attractive, functional, easy to navigate website that is informative, helpful and easy to view on mobile devices, of any size. A website that visitors find useful and relevant. And, seriously, don't neglect relevance - it is becoming more and more important all the time, in driving search traffic to websites.With social media, it isn't about being on every network on the planet, or even all of the so-called 'top' social networks. Less is often more when it comes to the number of social networks you're on, unless you have the time and money to manage and work them, and they are right for your business.Social Media BasicsJoining one or more social networks is just the start of the journey with social media. There are some basic, but important, things you need to do at first, and others you need to do on an ongoing basis. Here are a few of these:

Complete Your Profiles: Make sure you have completed your social network profile. Bare minimum: profile photo and/or cover image, about section and other pertinent data, distinct URL - if not automatically set when setting up the account.

Ensure Consistent Branding: Ensure your branding represents your business well and that it is consistent across all your online networks and print materials. Visitors should be able to tell, without trying, that your website and social networks are tied to the same business.

Share Content Regularly: Post updates to your social networks regularly - and regular means different things for different networks. Take advantage of social media management tools like Buffer, HootSuite or others. Facebook's post scheduler is also a helpful tool for scheduling posts on their network only.

Timely Responses: Respond to visitor comments and inquiries in a timely manner. Again, each network is somewhat different as to what is acceptable but as with most things customer related, faster is usually better.

Customer Focus: Post content that customers and potential customers will find interesting, helpful, inspirational and/or valuable. Social media is not traditional advertising and content needs to be seen as useful to those you are hoping to reach. If not, people will tune you out.

Strategic Content: Share content that includes a link back to your website where it makes sense. This may be to a blog post, information related to a frequently asked question, a free resource download, contest information, product information, sales information, etc.. As noted in #5, think "interesting, helpful, inspirational and/or valuable" for customers and potential customers.

Images: Use images to help get your message across. Images tend to cause what you are sharing to 'pop' and can make the difference between someone checking out your post or passing it over.

Prepare to Pay: Be prepared to spend money to promote your posts and advertise your business, at least on networks like Facebook - and others down the road. Social media for businesses may have started out free, but it is rapidly becoming less so.

Persevere: Real progress or growth is often a slow, steady and sometimes painful process, especially when you are just getting started with social media. Like most anything of value, social media requires time, attention and especially perseverance to produce results.



The importance of your website and social mediaToday's consumers tend to go online first to search for information about a specific business or business person, before they call. They may also ask their connections for input on social media and then do a search online to find out more. And, of course, consumers search online for information about products and services in general.When first-time visitors arrive on your website or visit one of your social networks, within seconds they'll have made a first impression about your business. Will it be a favorable one?

Thursday, October 9, 2014

Simple Ways to Impress the ECommerce Customer With Packaging

When it comes to any e-commerce business, packaging matters a lot. As per the findings of a particular study, almost 83% of online shoppers are willing to share the image of a creative and well-presented package on Facebook. This goes a long way in saying that the packaging holds the key to making an impact on the eCommerce customer. One of the reasons behind this is the absence of any physical outlet where the customer may visit and check things out for himself. In an online business, the customer needs to rely on the presentation and information that has been presented by the business. In such situations, if the packaging has been made nicely then people tend to relate that to the brand. Not only does this help to create brand value but it also helps to ensure repeat purchases. Here are some ways in which an ecommerce customer may be impressed with packaging designs.Achieve the Perfect Cost to Beauty RatioThe customer will always evaluate the package based on the shipping costs and other charges that have been levied for the particular order. Say for example, the customer orders a $10 product which has been slotted for free shipping. If this product shows up at the customer's house in a simple box with paper crumbles, or in a bubble wrap, then the value assigned to the package is justified. But if the customer has ordered a $100 worth product and has paid additional charges for shipping, then the presentation as well as the package design should justify the amount paid by the customer. Never think that the shipping charges are only for the actual transit costs. Customers have a different perspective to things, especially where their money is involved.Using the External Parts of the PackageThe external parts are the first things that a customer sees when the package is handed over to him. Putting a logo on the outside won't cost the business much but its presence will have a long lasting impact on the customers. Moreover, the branding also helps in promotion during transit. It would be beneficial to use a new box rather than a recycled one. Now this may sound a little out of the line but recycled boxes, especially the ones that have been recycled too many times, run the risk of losing their durability and the tapes also do not stick on that well. In case you do not want to invest in branded boxes, you can always put the logo on the tapes and labels. This is highly inexpensive and does not require hefty investment.


Breaking the "White Box" MythThe "white box" myth is one that has been made popular by some e-commerce businesses that believe in making use of a white box on which a clean image / brand logo may be printed. While this is a great idea but only till the time the package is at the fulfilment centre. The moment the logistic personnel get their hands on the boxes, the seemingly white boxes will become dirty. This is inevitable and no matter how much one may try to prevent it, there would be some form of dirt and damage to the box which would be highlighted due to the white background.The "Inside" StoryThe outside of the packaging boxes may be the first thing the customer sees, but it is not the thing that he has been waiting for. The moment he receives the package, he would want to just rip off the bindings and get straight to the contents. This is where internal branding comes handy. A few businesses have started portraying their brand inside the box. This is a bit expensive than regular considerations but considering the marketing potential that it has, it is a good and well thought approach.ConclusionThe customer deserves every bit of care and effort in packaging that is worth the investment made for a product. Branding the packages and ensuring better presentation really goes a long way in retaining customers and also providing the means by which the customers may relate to the brand. By using these simple yet powerful tips, your online business can make an impact on customers any day.

Monday, October 6, 2014

Branding For Business

Dear new and old business owners. If you are like me, then you are here because you get a thrill out of creating something that is successful, substantial and an extension of who you are and what you have to offer the world, or at least the economy. Business is not for the feint-hearted, it is a risk, it is stressful and with the current obstacles of inflation and competition, the challenge has become surreal. Don't let this put a damper on your quest though, if initiated intellectually and with the utmost optimism, the sky's the limit and you have exciting and prosperous times ahead!One such concern that needs to be approached with this said intellect and enthusiasm is business branding. You would be surprised how many start-up businesses fail to get this one right. Business or corporate branding is the process of developing an identity for your business, an identity that makes a lasting impression and perfectly portrays the goods and or services that you have to offer. This branding is a process that begins from the moment the "business idea" light bulb lights up your brain and is truly never ending.From the get go you need to put thought and creativity into your business's name, logo, slogan and other crucial strategies which are incorporated into your marketing choices. Owners of smaller businesses often have the mind-set that branding is something that is done only once the money starts rolling in and there is a budget for it. This is a misconception however, branding is vital for these businesses to have at least an opportunity to stand out and capture potential clients and it needs to be included into your capital right from the start. No matter how original and popular your product might be, the masses won't hear about it until an identity that is recognizable and effective has been established.Here, in my opinion, are five branding tips to consider:Tip 1: Conceptualize Your BrandOther than being tip one, this is also step one in the branding process. You have decided on the product/s you would like to sell or the service/s you want to offer. Now you have to consider who your target market is and how you would like them to react to your business model.Consider the following questions:• What do you want your brand to be known for?
• What will make your brand different from your competitors?Do you want to be known for your professionalism or do you want to incorporate humour and light-heartedness? Perhaps you want your ethical standards to be the backbone of your identity? Answering such questions will give you a clearer indication of your vision, purpose, and value of your brand.


Tip 2: Keep It Simple But QuirkyWe are a very busy human race and our tiny brains don't have the ability to absorb every bit of information around us. So simplicity here is key. Keep names, logos and slogans uncomplicated but ensure that you include popular design trends that offer a touch of quirkiness. Something catchy and easy to asses will leave audiences pondering about your business and you will have their attention.Tip 3: Keep It ConsistentThis mind sound boring and uniform, but really it offers a feeling of stability and success. From colour schemes and designs to staff uniforms and final touches - keep things consistent. What I mean here is that you need to decide on a name, a logo and a colour scheme and then maintain this decision throughout all of your branding endeavours. Your company website should complement the design of your actual store-front and the purpose of your business needs to be reflected in your logo.Tip 4: Market Your BrandIn business you have to advertise your advertising. Yup, nothing is ever simple. Don't assume that because you have established an amazing corporate identity that the money will be shipping in by the ton. Like mentioned before, we are busy people and we don't all have the time to absorb information, unless it is forced upon us. Take your brand and offer it to the world. Include it on your business cards, add it to your email signature and splash it online. Your marketing opportunities are almost endless.Tip 5: Be Proud Of Your BrandIf you are satisfied and proud of your branding, then you will promote it as such. Don't settle for something you are comfortable with, settle for awesome! Budget for quality and this will ensure that the quality of your business will shine through. No one ever said running a business is an affordable venture, so expect to pay for solutions that will surpass your expectations.Don't think of all of this as effort and please don't let it daunt you! This is an opportunity to get creative and make your business unique, to make it your own! Choose colours you love and a logo that fills you with pride. All of these additions might not seem very important, but they really really are. They set you apart from the rest; they attract your customers and establish the standards which are truly the backbone of your business.

Saturday, October 4, 2014

Job Hunting And Social Networking: 6 Things To Think About

Most everyone uses at least one social network these days and the social networks used will continue to change over time. I still remember when MySpace was popular... maybe it still is, but I don't hear about it anymore. There's new one's popping up all over the place and some stick around for longer than others. No matter whether you use Facebook, Twitter, YouTube, Google+, or another social network, here are a few things to think about before posting that drunken party video all over the web:1. Companies Are There, Too
No matter what social networking site you use, companies are on these sites posting, reviewing, researching, and marketing as well. Many companies have one or more individuals who are responsible for updating their profiles and posting content. You can bet that these people know their way around the site and know how to find you if you're on there.2. Companies Are Looking Up Applicants
More companies are researching applicants on social network sites more than on job boards these days. Primarily because they can get a lot more information from a social network site than they can from a resume or job board. It may not be your professional and educational information, but it's information they will use to determine if they want to hire you or not.3. Watch What You Post
Since these companies are on these sites as well, they're going to see your embarrassing and inappropriate pictures, posts, and responses to other people. If you don't want your employer, or potential employer, to view a picture of you racing the guys to see who can down the most beers in one minute, don't post it. You don't have to be strictly professional on your personal social sites, but keeping it clean and mature can go a long way when an employer looks you up.Your posts and the language you use on these sites shows a potential employer your personality and how you spend your free time, and is a big determining factor they look at when deciding whether or not you might be a good fit for the company or if you would fit in with the company's culture.


4. Be Searchable
(Once you've cleaned up your social networks) Ensure you are searchable by everyone, unless you're under 18 years old. If you are 'of age' make sure you haven't hidden or blocked your social profiles from being searched by potential employers. I actually had an employer tell me that 'if you're not on a social network, then you don't exist.' While this obviously is not true, many employers think this way. They want to know who they are hiring before hiring you, and sometime even before they interview you.5. If You Must...
If you absolutely must post those really bad, embarrassing pictures and posts, I recommend having two separate profiles. One would be employer-facing where you have modest and mature posts and pictures, where you use appropriate language, and where you interact with others on a friendly level. The second one could be your 'bad' profile where you post those obviously-not-corporate-approved pictures and posts. This second profile should not include your real name or be linked to any of your 'good' social sites.6. DO Use LinkedIn
LinkedIn is the premier professional social networking site in the US. I highly recommend using this site, filling out your profile fully, and including all professional and educational experiences on here. This is one of the first sites an employer will look, so ensure they get a good idea of who you are professionally from this site.There are so many sites out there that a person can use. My advice is to just be careful how you portray yourself on any site you use to ensure you look professional and well-rounded in your life.

Thursday, October 2, 2014

Brand Management - Crucial for Reputation

Nowadays there aren't one, two or a dozen leading brands in every market segment but countless brands jostling for attention within the same space.While the very term 'brand' conjures up ideas of fabulously huge international brands, there are also many smaller brands whose target clients are limited in number.
However no matter how big or small a brand, what unites them all is their aspiration to acquire a unique image or at the least, an image that endears the concerned brand to its target audience. Herein, comes the role of holistic or wholesome or all-encompassing brand management.Brand management consists of a large number of diverse tools as managing, maintaining and enhancing the brand image through social media platforms, various kinds of online promotions, organizing events that involve public participation and celebrity appearances and different kinds of offers and freebies for consumers. Brands may use one or all of the above options for bettering its image and wooing consumers.Sometimes large companies with an already well established support base wish to reach out to a different segment of the audience in order to expand their consumer base. In such cases, brands utilize all kinds of ingenious tactics to make their products or services seem alluring to those who have never used them before.
Top brands have huge expenditures in store to spend on promotion and enhancing techniques. Medium level companies also spend relatively large amounts of money on management.


With the internet gradually becoming an indispensable part of human existence the world over, brands cannot help but tap the full potential of this infallible medium. Subsequently, online promotions are becoming increasingly fashionable among leading brands for reaching out to the populace and generating appeal towards their brand.In this digital era, social media plays an important role to optimize the image of organization or company. Under these circumstances, several brands have endeavored to win over customers through social media platforms. Many experts regard these platforms as one of the most effective brand management tools in today's world.Therefore as we can see, brand management consists not just of a series of strategies but a wide spectrum of approaches and methods designed to popularize a brand among consumers and enhancing the brand image in the longer run.With competition among leading brands becoming steeper worldwide, marketing geniuses are devising new stratagems of brand management every day. The fickleness of popular tastes combined with the entry of new brands to the market on a daily basis has made smart brand management not just a business strategy but an intrinsic part of the business itself.